WannaCry Customer Support?

The two things I know about the victims:

  • They use Windows XP
  • They must pay using Bitcoin

The first thought I have:

Do the hostage-takers provide documentation?

Even if the victims weren’t using Windows XP — which is, of course, pretty telling — most people, let alone someone using Windows XP, have only even merely heard the term “bitcoin.”

Even those desperate enough to pay might quickly and increasingly reconsider as they attempt to learn about, acquire, and use bitcoin. “Diminishing returns,” I would think, will ascend (or, perhaps, “descend” is more accurate) to a whole new level.


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